Legal
Privacy Policy
Last updated: October 1, 2024
1. Overview
ARCED International LLC (“ARCED”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals and organizations who interact with our research, learning, and technology platforms. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
2. Information We Collect
- Contact information: names, email addresses, phone numbers, organization details, and job titles you provide when engaging with our services or subscribing to updates.
- Research and engagement data: project briefs, survey responses, and collaborative documents shared in the course of our work together.
- Usage data: analytics, device, and technical data captured through cookies or similar technologies to understand platform usage.
- Support interactions: information shared in emails, forms, or calls related to support, onboarding, or troubleshooting.
3. How We Use Information
- Deliver research, learning, and product services you request.
- Maintain security, perform analytics, and improve platform performance.
- Respond to inquiries, provide support, and manage collaboration workflows.
- Send service updates, insights, and announcements that align with your preferences.
- Comply with legal obligations and exercise our contractual rights.
4. Legal Bases for Processing
We process personal data based on contractual necessity, legitimate interests in delivering and improving our services, compliance with legal obligations, and your consent where applicable (for example, when you opt into communications).
5. Sharing & Transfers
We only share personal information with trusted service providers and research collaborators under strict confidentiality agreements, or when legally required. International transfers are protected through appropriate safeguards, including contractual clauses and partner diligence.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, meet contractual or legal requirements, and maintain audit trails. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights
You may have the right to access, correct, delete, restrict, or object to our processing of your personal data. You can also withdraw consent at any time.
To exercise your rights, contact us at hello@arced-international.com. We respond to verified requests in accordance with applicable laws.
8. Cookies & Similar Technologies
ARCED uses cookies to operate essential site features, remember preferences, and measure performance. You can manage cookies through your browser settings. Detailed usage is outlined in our Cookie Notice, available via the consent banner.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If we learn this has occurred, we will delete the data promptly.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Material updates will be communicated through our site or direct notices where appropriate.
11. Contact
If you have questions about this Privacy Policy or our data practices, please reach out to:
ARCED International LLC
Dhaka, Bangladesh